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Your information
Plainly: what we keep, who can read it, and what we do with it.
When you send a concern with your details, we store your name, email address, mobile number, year level and course, and what you wrote. That is all — we do not record your IP address, your device, or anything about how you found the page.
Every concern carries the name of the student who sent it. Anonymous filing was offered until September 2026 and was withdrawn: a concern with nobody attached cannot be replied to, cannot be asked a question, and cannot be told what was done about it. Concerns sent anonymously before that date are still kept, and still hold nothing that could identify anyone.
If you attach photos, we keep the pictures themselves and nothing else. A photo taken on a phone normally carries the exact spot it was taken, the date and time, and the phone it came from. All of that is stripped out — on your phone before it is sent, and again here before it is saved.
A concern sent from the home page is read by FCUSR Nationals. If you asked for a copy to go to your Local Government Unit, that unit's officers can read it too.
A concern sent from a Local Government Unit's own page is read only by that unit's officers. FCUSR Nationals cannot read it, cannot count it, and cannot see that it exists.
Any photos you attach follow the concern exactly: the same officers, and nobody else. They are not published, they are not shown on any page of this website, and they cannot be opened by anyone who is not a signed-in officer of the office handling your concern.
No concern is ever published on this website, and no concern is shown to any student other than the one who sent it.
Your contact details are used for one thing: keeping you informed about your own concern. An officer emails you once they have read it, again each time its status changes, and whenever one of them writes you a reply. Nothing is sent automatically — every email comes from a person.
We do not use your details for announcements, campaigns, surveys, or anything else, and we never pass them to anyone outside the Student Republic.
Concerns stay with the office, not the officers. When a new administration takes over, open concerns are inherited so nothing is dropped at handover, and closed ones are kept as part of that year's record.
Officers who leave office lose their access on the day their term is closed.
You can ask us to delete a concern you filed. Write to the address in the footer from the email address you used, and include your ticket number.